Privacy Policy

This Privacy Policy ("Policy") explains how Aero Globe Indonesia collects, uses, discloses, and protects personal information obtained through the travel agent website www.aeroglobe.co.id . By accessing or using the Website, you consent to the collection and use of your personal information as described in this Policy.

  • Information Collection
    1. Personal Information: The Company may collect personal information, including but not limited to your name, contact details, payment information, and travel preferences when you use the Website or interact with the Company's customer service.
    2. Automatic Information: The Website may automatically collect certain information, such as your IP address, browser type, operating system, and browsing behavior, through the use of cookies, web beacons, and similar technologies.
  • Use Information
    1. Service Provision: The Company may use your personal information to provide you with travel-related services, process bookings, communicate with you, and fulfill your requests.
    2. Personalization: The Company may use your information to personalize your experience on the Website, including displaying relevant content, recommendations, and advertisements based on your preferences.
    3. Marketing Communication: With your consent, the Company may send you promotional emails, newsletters, or other marketing communications to keep you informed about special offers, new services, and upcoming events. You have the option to opt out of receiving such communications at any time.
    4. Legal Compliance: The Company may disclose your personal information as required by law or when it believes that such disclosure is necessary to protect its rights, enforce this Policy, or comply with a judicial proceeding, court order, or legal process.
  • Information Sharing
    1. Third-Party Providers: The Company may share your personal information with third-party providers, such as airlines, hotels, car rental agencies, and tour operators, to facilitate your travel bookings and related services
    2. Service Partners: The Company may engage trusted service partners, such as payment processors and IT service providers, to assist in delivering the Website's functionalities and services. These partners are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose
    3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of the Company's assets, your personal information may be transferred as part of the transaction. The Company will notify you of any such transfer and provide you with options regarding your information
  • Data Security
    1. Security Measures: The Company employs reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. You understand and accept the inherent risks associated with providing personal information online.
    2. Data Retention: The Company retains your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
  • Your Rights
    1. Access and Correction: You have the right to access and update your personal information held by the Company. You can review, correct, or delete your information by contacting the Company's customer service.
    2. Opt-Out: You have the right to opt out of receiving marketing communications from the Company. You can unsubscribe from promotional emails by following the instructions provided in the email or by contacting the Company
    3. Cookies and Tracking Technologies: You can manage your cookie preferences and control the use of tracking technologies through your browser settings. However, please note that disabling cookies may affect certain functionalities of the Website.
  • Children’s Privacy

    • The Website is not intended for use by individuals under the age of 18. The Company does not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to the Company, please contact us to request its deletion.

  • Changes to the Privacy Policy

    • The Company reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Policy on the Website. Your continued use of the Website after the posting of any modifications indicates your acceptance of the updated Policy.

  • Contact Information

    • If you have any questions or concerns about this Privacy Policy or the Company's practices regarding your personal information, please contact us at [contact email or address].